Tata Motors is bullish on the Sri Lankan market, which has over 100,000 Tata Motors commercial vehicles at present.
22 Nov 2016 | 14685 Views | By Autocar Pro News Desk
Tata Motors, along with its longstanding Sri Lankan partner, Diesel & Motor Engineering (DIMO), have launched a new sales, service and spares (3S) dealership, catering to the company’s range of commercial vehicles in Kurunegala district.
At present, there are over 100,000 Tata Motors CVs on Sri Lankan roads. Kurunegala ...
This is an Autocar Pro Plus article. Subscribe to continue reading.
Tata Motors, along with its longstanding Sri Lankan partner, Diesel & Motor Engineering (DIMO), have launched a new sales, service and spares (3S) dealership, catering to the company’s range of commercial vehicles in Kurunegala district.
At present, there are over 100,000 Tata Motors CVs on Sri Lankan roads. Kurunegala is an important regional centre for CV operations, along with Puttalam and Kegalle districts. With more than 40 customer-touch points across the island, the Tata Motors’ CV network is the most extensive in the region.
Located on Dambulla road, the new 3S facility is the largest integrated Tata Motors CV dealership in Sri Lanka, with a wide display area for the entire Tata Motors truck and bus range. Hosting a 22-bay workshop, the facility is also equipped with dedicated bays for accidental repairs, washing ramps, quick service, two-post hoists and inspection pits. These facilities are also equipped with amenities like advanced wheel alignment units and an automatic lube dispensing unit, along with driver restrooms with bunkers and washrooms.
The sales and customer reception and waiting area are air-conditioned, where customers can see their vehicles being serviced. This facility also offers 24x7 breakdown assistance services in the region. The workshop can cater to over 50 vehicles in a single day, making it the largest commercial vehicle workshop in Kurunegala district. The dealership is manned by professionally trained and experienced staff.
Along with the showroom opening, Tata Motors also kicked off a new three-day global service campaign across 47 countries to reach out to customers across the globe with exclusive service benefits.
The new facility was inaugurated by Guenter Butschek, MD and CEO, Tata Motors; Rudrarup Maitra, Head – International Business, CVs, Tata Motors; Ranjith Pandithage, CMD, DIMO; Gahanath Pandithage, Group CEO, DIMO; Ganesh Shetty, Head - Customer care, CV International Business and Sateesh Machiraju, regional manager, SAARC, Tata Motors Ltd.
Speaking at the dealership opening, Guenter Butschek, MD and CEO, Tata Motors, said: “As the largest and most trusted commercial vehicle brand in Sri Lanka, we at Tata Motors are committed to strengthening our growth story in this market and the inauguration of this new dealership is an impressive testament of it. As we continue to enhance our presence in the country with new products and services, this new state-of-the-art commercial vehicle dealership will not only help maintain our growth momentum, but will also enable us to become future-ready for a sustained superior world-class sales and service experience.”